Terms of Service

Effective 2026-10-07 · The Mahsoob app, operated by Feras Melhem

The important part: Mahsoob is a tool for recording and following your own money. It is not a bank and not a financial adviser. It cannot move your money, and the figures it shows depend on what you enter — always treat your bank's own statement as the official record.

1. Accepting these terms

By using Mahsoob you agree to these terms. If you do not agree to them, do not use the app.

2. What the service is

Mahsoob is a personal finance tracker that runs on your device, with optional cloud sync. The app:

is not a financial institution or a payment provider;
does not connect to your bank and cannot make any transfer or payment;
does not provide financial, investment or tax advice.

3. Your account

You provide a valid email address and are responsible for keeping your password safe.
You are responsible for activity carried out through your account.
Tell us at support@ferasmelhem.com if you see a sign-in you do not recognise.

4. Acceptable use

You agree not to:

attempt to reach another user's account or data;
attack the app or the server, or work around rate limits and access controls;
upload unlawful content, or use the service for an unlawful purpose;
load the server in a way that degrades the service for others.

5. Accuracy of the figures

Balances, budgets and analytics are computed from the data you enter or that is extracted from messages you share. Message parsing can be wrong, which is why every entry is shown to you for review before it is saved. Your bank statement is the authoritative record, not this app. We are not responsible for a decision you make based on a figure shown in the app.

6. Sync and backup

Sync is optional and off by default. While it is off, your data exists only on your device, which means losing the device or deleting the app loses the data. Keeping a backup is your responsibility. We aim to keep the server available but do not guarantee uninterrupted service.

7. Intellectual property

The app, its name and its design belong to Feras Melhem. Your financial data is yours; we claim no rights over it.

8. Ending the service

You may delete your account at any time. We may suspend an account that breaches these terms or that harms the service or its users. If we discontinue the service entirely, we will give you reasonable advance notice so you can export your data.

9. Limitation of liability

The service is provided "as is". To the extent the law allows, we are not liable for indirect or consequential loss, for lost data, or for financial loss arising from use of the app or from its unavailability. Nothing here is intended to exclude liability that cannot lawfully be excluded.

10. Changes to these terms

We may revise these terms. The effective date at the top of this page is updated, and material changes are announced in the app. Continuing to use the service afterwards means you accept the revised version.

11. Governing law

These terms are governed by the laws of Jordan, and its courts have jurisdiction over any dispute.

12. Contact

Feras Melhem — support@ferasmelhem.com