Delete your account and data
The Mahsoob app · Feras Melhem
Deletion is permanent. Neither the account nor its data can be recovered afterwards. If you want a copy, export a backup from Settings first.
1. In the app (immediate)
- Open Mahsoob, then Settings.
- Scroll to the bottom and tap Delete my account.
- Enter your password to confirm, then tap Delete for good.
The account and everything in it is deleted from the server at once, and then from the device.
2. Without the app (by email)
If you no longer have the app, send a request to privacy@ferasmelhem.com from the email address on your account. We delete the account within 30 days and reply to confirm. We may ask for proof that the account is yours first.
What is deleted
- Account details: name, email address, hashed password and photo.
- Accounts, transactions, transfers, budgets and recurring transactions.
- Your own categories and payees.
- People, cars, and the fuel and maintenance records you synced.
- The text of bank messages you analysed, registered devices and sign-in sessions.
- Tool suggestions you sent while signed in.
What is kept
- None of your data is kept after deletion, and there is no copy to restore from.
- Backups you exported yourself stay with you, wherever you saved them.
- If you never turned sync on, or used the app without an account, your data is only on your device: delete it from Settings or by removing the app.
Deleting only some data
You can delete any transaction, account, person or car inside the app without deleting the whole account. With sync turned off, new data stops leaving your device.
